Search results

1 – 9 of 9
Article
Publication date: 1 March 1974

MAURICE B. LINE and A. SANDISON

The term ‘obsolescence’ occurs frequently in the literature of librarianship and information science. In numerous papers we are told how most published literature becomes obsolete…

Abstract

The term ‘obsolescence’ occurs frequently in the literature of librarianship and information science. In numerous papers we are told how most published literature becomes obsolete within a measurable time, and that an item receives half the uses it will ever receive (‘half‐life’) in a few years. ‘Obsolescence’ is however very rarely defined, and its validity, interest, and practical value are often assumed rather than explained. Before reviewing studies on ‘obsolescence’, therefore, it is necessary to look at the concept and to identify the reasons why it should be of interest.

Details

Journal of Documentation, vol. 30 no. 3
Type: Research Article
ISSN: 0022-0418

Article
Publication date: 1 August 1997

Russell C. Coile

In the USA, the Federal Emergency Management Agency (FEMA) provides support to State and local governments in fulfilment of their responsibilities for preparedness, response…

1378

Abstract

In the USA, the Federal Emergency Management Agency (FEMA) provides support to State and local governments in fulfilment of their responsibilities for preparedness, response, recovery and mitigation of disasters. One method FEMA has used to support State and local emergency communication functions was to sign and implement a Memorandum of Understanding with the American Radio Relay League (ARRL) for amateur radio operators to provide electronic communications for State and local governments in disasters. The Federal Communications Commission (FCC) has licensed more than 600,000 amateur radio operators in the USA. The national organization of amateur radio operators called the American Radio Relay League (ARRL) was formed in 1914. More than 80,000 of these amateurs have registered their availability for emergency communications in disasters in the ARRL’s Amateur Radio Emergency Service (ARES). Amateur radio operators have been providing communications in natural disasters such as floods, hurricanes and earthquakes since 1910. Since amateur radio operation was prohibited during the years of both World Wars I and II, FEMA has sponsored a new branch of the amateur service called Radio Amateur Civil Emergency Service (RACES). RACES operators are authorized to operate if the President invokes his War Emergency Powers while all other amateur operation would be silenced. Examines the role of amateur radio in providing emergency electronic communications for disaster management and explores future contributions.

Details

Disaster Prevention and Management: An International Journal, vol. 6 no. 3
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 1 April 1972

JOHN FLETCHER

The article is an abbreviated form of the author's MA thesis, and comprises the results of an analysis of publication and citation of economics literature. The growth of the…

Abstract

The article is an abbreviated form of the author's MA thesis, and comprises the results of an analysis of publication and citation of economics literature. The growth of the monograph literature of economics seems to be below average, but a high birthrate of economics journals together with a growth in their size gives a high growth rate of periodical literature. From the analysis of citations in nine journals for 1950, 1960, and 1968 a shortening of the active life of both journal and non‐journal literature is found. A high degree of concentration of journal use is shown, over 70% of journal citations being from 20 titles, and the concentration is shown to be increasing. A rise in the use of unpublished material, especially working papers is indicated. Comparisons are made of the research use, measured by citations, with undergraduate use, measured by an analysis of reading lists at three British universities. Some tentative implications of the results for library policy are suggested.

Details

Journal of Documentation, vol. 28 no. 4
Type: Research Article
ISSN: 0022-0418

Article
Publication date: 16 December 2019

Gursimran Singh Gill

The purpose of this paper is to explore the past events where communication challenges have occurred during a disaster, and events in which amateur radio had played a vital role…

Abstract

Purpose

The purpose of this paper is to explore the past events where communication challenges have occurred during a disaster, and events in which amateur radio had played a vital role in creating reliable communication links during the disaster response. Furthermore, this paper identifies the modern technology available with amateur radio operators that can be used to create reliable communication networks in order to meet the high demand of disaster communication.

Design/methodology/approach

In this paper the author has conducted an integrative literature review, while analyzing case studies of disasters where communication challenges have occurred and the amateur radio has provided communication support during a disaster response.

Findings

In today’s world there is a heavy reliance on centralized communications infrastructure such as cell towers, which are very likely to fail during a disaster. Failure or overload of such infrastructure will cause disruptions in communications and make the disaster response inefficient. Amateur radio does not rely on centralized communications infrastructure, and has the ability to be used to meet the demand during many disaster situations. Thus, it is very important for emergency professionals to understand the value of including amateur radio operators in emergency operations plans.

Research limitations/implications

Research is qualitative in nature, with an aim to write a short paper introducing the issues of Disaster Communications.

Originality/value

This paper is intended to provide an insight about the importance of reliable communications during a disaster. Communication interruptions can create a lot of problems and cause inadequate coordination between response agencies. In order to mitigate such challenges it is crucial to study the vital role of amateur radio in supporting the communications when all other mediums of communication fail.

Details

International Journal of Emergency Services, vol. 9 no. 2
Type: Research Article
ISSN: 2047-0894

Keywords

Abstract

Details

International Journal of Innovation Science, vol. 1 no. 2
Type: Research Article
ISSN: 1757-2223

Article
Publication date: 6 November 2017

Ilias Livanos and Imanol Nuñez

The purpose of this paper is to investigate how precarious conditions at work affect older workers’ decision about their planned age of retirement.

Abstract

Purpose

The purpose of this paper is to investigate how precarious conditions at work affect older workers’ decision about their planned age of retirement.

Design/methodology/approach

Different theoretical approaches on the decision to retire are investigated in order to ascertain whether precarious employment extends, or not, one’s working life. A rich data set including over 250,000 old workers across EU-15 is built for the empirical investigation.

Findings

The results suggest that old workers involved in precarious employment are planning to retire later than those who are engaged with more stable and regular jobs. However, lack of training as well as poor health conditions at work are found to be associated with early retirement.

Originality/value

The analysis conceptually associates two key features of modern labour markets (precariousness and retirement) and empirically provides some evidence of the effect of poor employment conditions on the decision to retire.

Details

Personnel Review, vol. 46 no. 8
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 20 September 2023

Jillian C. Sweeney, Pennie Frow, Adrian Payne and Janet R. McColl-Kennedy

The purpose of this study is to examine how servicescapes impact well-being and satisfaction of both hospital customers (patients) and health care professional service providers.

Abstract

Purpose

The purpose of this study is to examine how servicescapes impact well-being and satisfaction of both hospital customers (patients) and health care professional service providers.

Design/methodology/approach

The study investigates how a hospital servicescape impacts two critical outcomes – well-being and satisfaction – of both hospital patients (customers) and health care professionals, who are immersed in that environment.

Findings

The hospital servicescape had a greater impact on physical, psychological and existential well-being for professionals than for patients. However, the reverse was true for satisfaction. The new servicescape enhanced the satisfaction and physical and psychological well-being of professionals but only the satisfaction of customers.

Research limitations/implications

The study implications for health care policy suggest that investment in health care-built environments should balance the needs of health care professionals with those of customers to benefit their collective well-being and satisfaction.

Practical implications

Based on the findings, the authors propose that servicescape investments should focus on satisfying the physical needs of patients while also placing emphasis on the psychological needs of professionals.

Social implications

Health care spending on physical facilities should incorporate careful cost-benefit analysis, ensuring that beneficial features for both user groups are included in new hospital designs, omitting features that are less supportive of well-being.

Originality/value

To the best of the authors’ knowledge, this study is the first to compare the impact of the same real-life servicescape on the satisfaction of both customers and service providers (professionals) and considers the critical health outcome of well-being.

Details

Journal of Services Marketing, vol. 37 no. 9
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 9 August 2022

Sheau Fen (Crystal) Yap, Megan Phillips, Euejung Hwang and Yingzi Xu

Healthcare service is a process that comprises a series of touchpoints underlying the key facets of service delivery, collectively shaping the users' (i.e. patients, hospital…

675

Abstract

Purpose

Healthcare service is a process that comprises a series of touchpoints underlying the key facets of service delivery, collectively shaping the users' (i.e. patients, hospital staff, and visitors) experiences. Departing from most sensory studies dedicated to understanding the retail environment and hedonic service, this study focuses on how sensory knowledge can contribute to understanding the sensory-based experiences of hospital users and their interactions with healthcare services at multiple touchpoints.

Design/methodology/approach

This study employs a multi-method approach comprising two studies involving semi-structured interviews and a qualitative online survey of past patients.

Findings

Drawing upon the user-centered theory, the authors (1) consulted healthcare experts on hospital service touchpoints and standards around medical protocol; (2) explored users' needs, experiences, expectations, and evaluations of healthcare services; and (3) identified the issues and challenges faced by healthcare service users at various service touchpoints. Based on these insights, the authors proposed sensory tactics across healthcare service touchpoints that promote the well-being of major hospital users.

Research limitations/implications

The proposed sensory tactics require follow-up empirical evidence. Future research could adopt robust methodological designs on healthcare environmental interventions and progress with a transdisciplinary approach to advance this research area.

Practical implications

The authors' experience-based framework forms the basis of a valuable toolkit for healthcare service management.

Originality/value

This study advances services literature by integrating sense-based marketing knowledge with healthcare service research to understand the dynamic and interactive relationship between hospital users and the environment.

Details

Journal of Service Theory and Practice, vol. 32 no. 5
Type: Research Article
ISSN: 2055-6225

Keywords

Open Access
Article
Publication date: 13 February 2024

Veronica Ungaro, Laura Di Pietro, Roberta Guglielmetti Mugion and Maria Francesca Renzi

The paper aims to investigate the practices facilitating the transformation of healthcare services, understanding the resulting outcomes in terms of well-being and uplifting…

Abstract

Purpose

The paper aims to investigate the practices facilitating the transformation of healthcare services, understanding the resulting outcomes in terms of well-being and uplifting changes. a systematic literature review (SLR) focusing on analyzing the healthcare sector under the transformative service research (TSR) theoretical domain is conducted to achieve this goal.

Design/methodology/approach

Employing a structured SLR developed based on the PRISMA protocol (Pickering and Byrne, 2014; Pickering et al., 2015) and using Scopus and WoS databases, the study identifies and analyzes 49 papers published between 2021 and 2022. Content analysis is used to classify and analyze the papers.

Findings

The SLR reveals four transformative practices (how) within the healthcare sector under the TSR domain, each linked to specific well-being outcomes (what). The analysis shows that both practices and outcomes are mainly patient-related. An integrative framework for transformative healthcare service is presented and critically examined to identify research gaps and define the trajectory for the future development of TSR in healthcare. In addition, managerial implications are provided to guide practitioners.

Originality/value

This research is among the first to analyze TSR literature in the context of healthcare. The study critically examines the TSR’s impact on the sector’s transformation, providing insights for future research and offering a roadmap for healthcare practitioners to facilitate uplifting changes.

Details

Journal of Service Theory and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-6225

Keywords

1 – 9 of 9